Cookies Policy
Luckygreen Casino operates under a licence issued by Curaçao eGaming, a recognised online gambling regulator. All games use verified random number generation for fair outcomes.
What are cookies?
Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and help provide a consistent experience during and between visits. Cookies do not usually contain information that directly identifies you, although information connected with a cookie may sometimes be associated with account, device or browsing information.
Some cookies are set by Luckygreen Casino, while others may be set by service providers that support website functions, security, analytics, communications or other online services. These providers may use cookies or comparable technologies, such as pixels, tags, software development kits and local storage. For simplicity, this policy refers to these technologies collectively as cookies unless a specific distinction is necessary.
Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain for a period of time or until they are deleted. The period for which a cookie remains available can vary according to its purpose and the settings of your browser or device.
Why cookies are used
- To help the website load, operate and display correctly on different devices and browsers.
- To keep parts of the website secure and help identify unusual, fraudulent or potentially harmful activity.
- To remember settings, language choices, accessibility preferences and other selections you make.
- To understand how visitors use the website, including which pages or features are visited and whether links work as expected.
- To support relevant communications, advertising or promotional measurement where these functions are used.
- To help us improve website content, performance, usability and the services made available to players.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for essential website functions. They may support navigation, account access, session management, security controls, fraud prevention and the delivery of pages or features you request. Because the website may not work properly without them, they generally cannot be disabled through a website preference tool. You may still be able to block them through your browser, but doing so can prevent some services or features from operating.
Preference and functionality cookies
These cookies help the website remember choices you make. For example, they may remember a preferred language, display setting, region, cookie preference or other configuration. They are intended to make later visits more convenient and can reduce the need to enter the same choices repeatedly.
Analytics and performance cookies
These cookies provide information about how the website is used. They may help us identify popular pages, understand navigation patterns, measure website performance, detect errors and assess whether improvements are useful. Information collected for these purposes is generally used in aggregated or otherwise interpreted form, although it may be linked with other information where permitted and necessary for the relevant service.
Advertising and measurement cookies
Where applicable, these cookies may help measure the effectiveness of online campaigns, limit repeated advertising, understand interactions with promotional content and present information that is more relevant to your interests. Advertising cookies may be placed by third-party providers acting on behalf of, or independently from, Luckygreen Casino. Their use may be subject to the privacy policies and settings of those providers.
Security and compliance technologies
Some cookies or similar technologies may be used to help protect accounts, maintain the integrity of the website, prevent misuse and support legal or regulatory obligations. These technologies can assist with identifying automated activity, repeated failed access attempts, suspicious behaviour or other events that require review. They do not replace other security, verification or responsible gambling measures.
Your choices and cookie controls
When available, the website may provide a cookie banner, preference centre or similar control that allows you to accept, reject or adjust certain categories of cookies. Your selections may be stored so that the website can remember them. Strictly necessary cookies may continue to operate because they are required to provide requested services and maintain website security.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is saved. The method differs between browsers and devices, so you should consult the relevant help or support information for the product you use.
- Review the cookie or privacy settings available on the Luckygreen Casino website.
- Choose which optional cookie categories you wish to allow, where those controls are provided.
- Use your browser settings to delete existing cookies or prevent future cookies from being stored.
- Review settings on each browser or device you use, because a choice made on one device may not apply elsewhere.
- Consider whether blocking cookies affects sign-in, preferences, security checks, website navigation or other functions.
If you delete cookies or change your settings, some saved preferences may be lost and parts of the website may need to be configured again. Blocking all cookies may affect functionality and could prevent you from using account or gaming features. Disabling optional cookies does not necessarily remove all advertising or communications, but it may affect their relevance or measurement.
Your browser may also offer controls for privacy signals or tracking preferences. Luckygreen Casino will consider available controls and applicable requirements in the way they are designed to operate. A browser setting may not cover every technology used by a website, so you should also use any cookie preference tools provided on the website.
Third-party services, information and updates
The website may use third-party services to provide hosting, security, analytics, customer support, payment-related functionality, communications, advertising, fraud prevention or other technical services. These providers may process information obtained through cookies or similar technologies in accordance with their own terms and privacy notices. Third-party services may change over time, and the cookies they use may be controlled by the relevant provider rather than directly by Luckygreen Casino.
Information collected through cookies may include an IP address, browser type, operating system, device details, approximate location, pages viewed, time spent on a page, referring website, interaction with website features and information about cookie preferences. We use this information only as permitted by applicable law and for purposes connected with operating, securing, understanding and improving the website and related services.
Cookies may be combined with information you provide directly, such as account or support information, where this is necessary for a stated purpose and permitted under applicable privacy requirements. We do not treat cookie information as a substitute for identity checks, age checks, account verification or other controls that may apply to online gambling services.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or the way cookies are used. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should check this page periodically so that you remain informed about current cookie practices.
Questions and privacy requests
If you have a question about this policy, wish to understand how your information is handled, or want to make a privacy-related request, please use the contact or support options made available on the Luckygreen Casino website. Do not include more personal information than is needed to deal with your request. Identity or account verification may be required before certain information can be provided or a request can be completed.
By continuing to use the website after this policy has been presented or updated, you acknowledge that cookies may be used as described here, subject to the choices and controls available to you and any requirements that apply. This policy is intended to explain cookie practices clearly and does not change any rights or obligations set out in the Privacy Policy, website terms or other applicable notices.