Contact Luckygreen Casino

Need help with Luckygreen Casino? Contact our support team at support@luckygreencasinos-aud.com. We can assist with common account, payment, website and responsible gambling questions. Please provide enough information for us to understand your request, and we will review it as soon as possible.

Luckygreen Casino operates under a licence issued by Curaçao eGaming, a recognised online gambling regulator. All games use verified random number generation for fair outcomes.

How to get in touch

For assistance, email support@luckygreencasinos-aud.com. When sending a message, include your account email address or username, a short description of the issue and any relevant screenshots. Do not include your password, payment passwords or other sensitive security information. Providing clear and accurate details helps our team identify your request and respond more efficiently.

You can contact support about matters including:

Account access, profile details and verification questions
Deposit and withdrawal enquiries
Bonus terms and eligibility questions
Technical problems with the website or your account
Responsible gambling requests, including help with available account controls

Support will generally respond as soon as possible, usually within 24 hours. This is a general expectation rather than a guarantee, and response times may vary depending on the nature and complexity of your enquiry. If your request relates to account security or verification, we may need additional information before we can provide assistance. Please send only the details needed to explain your issue and avoid including unnecessary personal information.